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      Claims Specialist Interview

      Mar 2, 2022
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at State Farm (Phoenix, AZ) in Feb 2022

      Interview

      I applied at the beginning of February 2022, and the same day I received an email to complete the pre-employment test. Three days after completing the pre-employment test I received an email to complete a video interview, I received an email the same day letting me know I completed the video interview. About five days after the video interview I received an email stating that they are excited to talk about the next steps and a State Farm Talent Acquisition Specialist will reach out to me within 3 business days… That was over two weeks ago. Nobody has reached out to me on the next step. I reached out to my recruiter to see if I was still being considered for the position or if I should apply for other positions. They didn’t know and said they would reach out to someone above them. A few days later I received an email stating that all the positions had been filled. Why say you’re going to reach out to me about the position, and then ghost me, make me reach out to you, just to say all the positions are filled. Horrible experience.

      Interview questions [1]

      Question 1

      Why do you want to work at State Farm?
      Answer question
      4

      Other Claims Specialist Interview Reviews for State Farm

      Claims Specialist Interview

      Jun 2, 2026
      Anonymous employee
      Dunwoody, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at State Farm (Dunwoody, GA)

      Interview

      Virtual recorded interview is first after passing typing test. Second, interview is with an HR Rep. It is not a full interview but giving an over view of the position and expectations. After that is discussed, you are asked if the job is something you are still interested in. Offers are sent in writing.

      Interview questions [1]

      Question 1

      Please tell us about yourself.
      Answer question

      Claims Specialist Interview

      May 12, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at State Farm

      Interview

      I first received a 7 question hirevue video interview. I didn't hear back after 2 weeks so I responded with one of the emails with a follow up. A day later I received an email for "candidate conversation" which was very relaxed. After that I had an interview with two questions regarding claim processing and was offered the job the next day.

      Interview questions [1]

      Question 1

      A question regarding how would I handle a claim where claimant was not providing documents for a claim.
      Answer question
      1

      Claims Specialist Interview

      Apr 16, 2026
      Anonymous employee
      Richardson, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at State Farm (Richardson, TX)

      Interview

      Very simply. I went through a virtual interview. This was my first time doing one of these. The process was simple. I thought it was helpful in preparation for the real thing.

      State Farm interviews FAQs

      • Claims Specialist applicants have rated the interview process at State Farm with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Claims Specialist roles take an average of 28 days to get hired, when considering 161 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
      • Common stages of the interview process at State Farm as a Claims Specialist according to 161 Glassdoor interviews include:

        Phone interview:  23%

        Background check:  19%

        Skills test:  19%

        Personality test:  10%

        Drug test:  8%

        One on one interview:  6%

        Presentation:  5%

        IQ intelligence test:  4%

        Group panel interview:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Specialist(977) ;
        2. Claims Adjuster(740) ;
        3. Customer Service Representative(636) ;
        4. Sales Representative(491) ;
        5. Insurance Agent(413) ;
        6. Account Manager(385) ;
        7. Sales Associate(367) ;
        8. Claims Representative(323) ;
        9. Claims Associate(317) ;
        10. Claims Associate - Express(307) ;
        11. Claim Specialist(245) ;
        12. Underwriter(244) ;
        13. Underwriting Service Assistant(234) ;
        14. Account Representative(224) ;
        15. Insurance Sales Representative(224) .


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      Jobs at State Farm

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