It was straightforward and simple. I enjoyed meeting the recruiter. There were no hard questions. I had to do two interviews. One was an automated interview with the computer and the other one was with a person.
Interview questions [1]
Question 1
Describe what you would say to a client is unhappy?
It was good sometimes very hard to answer because more questions was about your experience.and problem solving and skii on how to manage customer interactions
Data driven , customer centric . Security privacy of a customer . Interlation with other companies
I applied online. The process took 2 days. I interviewed at State Farm (Bloomington, IL) in May 2016
Interview
It was simple straightforward Asked about previous job skills
Good experience and bad experience Qualities about yourself Multitasking
Explain the previous job experience
Interview questions [1]
Question 1
Tell me about a time when you benefit the company?
Multitasking experience
Explain previous job experience
Improvements opportunities
Customer Support Representative applicants have rated the interview process at State Farm with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Customer Support Representative according to 3 Glassdoor interviews include:
Skills test: 22%
Drug test: 11%
Personality test: 11%
One on one interview: 11%
Presentation: 11%
Background check: 11%
Phone interview: 11%
IQ intelligence test: 11%
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