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      Claims Associate - Express Interview

      Feb 24, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at State Farm in Feb 2016

      Interview

      So I apply to State Farm at the beginning of January. I received a email with a series of emails stating that I needed to complete assessments. After completing the assessments I received email stating thank you for successfully completing the assessments we will be moving forward in the next process of the hiring process and if a member of HR chooses to contact you you will be notified via email. So I got an email stating that I had a phone interview on February 3rd I spoke with a recruiter by the name of Carola and the interview went well. She asked situational questions such as what did you do when there was a conflict between two of your coworkers and tell me about a time when you had a difficult customer and what did you do. The interview took about 50 minutes So after completing the interview I was offered a contingent offer to come on pending the results from the background check and drug screen. Forgetting that I had been arrested early last year I expected that everything would come back without a problem, but I was called by a representative from State Farm's HR department inquiring about the arrest and was notified that they would review the information that I gave them along with the other information from the background check. It was about a week after that phone call that I decided to call the recruiter who interviewed me, and she then told me that based upon my background check that she could not extend to me a final offer. This is such a bummer because I was looking forward to working with State Farm and relocating back to Georgia. My advice is if you have a record let them know in the beginning that way there are no surprises while they are processing the background check. Hope this review helped and good luck on your job search !

      Interview questions [3]

      Question 1

      tell me about a time when you had a difficult customer and what did you do
      Answer question

      Question 2

      tell me what you did when there was a conflict between two coworkers
      Answer question

      Question 3

      what position was your favorite and what position was your least favorite
      Answer question
      6

      Other Claims Associate - Express Interview Reviews for State Farm

      Claim Associate - Express Interview

      Jun 14, 2026
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at State Farm (Tempe, AZ) in Jun 2026

      Interview

      The interview process was pretty straightforward. First I did a one way video interview that focused mainly on STAR formatted behavioral questions you get two tries to record. Then an additional recruiter interview that asked a couple more STAR questions and went over the job description. Received offer during video interview.

      Interview questions [1]

      Question 1

      A time I had to deal with a difficult customer
      Answer question

      Claims Associate - Express Interview

      Aug 24, 2024
      Anonymous employee
      Richardson, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at State Farm (Richardson, TX) in Aug 2024

      Interview

      Straightforward. Apply Online > pre-employment assement>virtual interview with self recorded questions > if selected, approximately two weeks later you get an email request for follow up interview> follow up interview goes through any additional questions, role details, and confirms interest, then possible job offer.

      Interview questions [1]

      Question 1

      Proudest Achievement in your previous work history.
      1 Answer
      1

      Claims Associate - Express Interview

      Feb 27, 2024
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at State Farm (Atlanta, GA)

      Interview

      Simple questions. State Farm uses the star method. Interview was through a video which took off a lot of pressure and nerves. You’re able to re record questions only 2 times.

      Interview questions [1]

      Question 1

      Time where you had to handle criticism.
      Answer question
      1