Customer Service Representative applicants have rated the interview process at Stericycle with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 91.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 124 user submitted interviews for this role. To compare, the hiring process at Stericycle overall takes an average of 15 days.
Common stages of the interview process at Stericycle as a Customer Service Representative according to 124 Glassdoor interviews include:
Drug test: 22%
Skills test: 18%
Phone interview: 17%
One on one interview: 16%
Presentation: 11%
Group panel interview: 5%
Background check: 5%
IQ intelligence test: 5%
Personality test: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Stericycle (Columbia, SC) in Mar 2022
Interview
My interview was excellent ! She gave me information about the job and what's the company expectation is. We spoke about the pay and hours. She also informed me of the different position.
I applied online. I interviewed at Stericycle (Humble, TX) in Apr 2025
Interview
The interview process was positive. The supervisor(s) were very professional and friendly. He/and she made the interview process relaxing and not intense. They made me feel comfortable while answering the questions. They provided necessary information regarding the position and expectations. Also provided some company benefits/perks, as an employee. From start to finish it was a positive interview.
Interview questions [1]
Question 1
Tell me about a difficult work situation that I had to overcome. What was my response and the results.
I applied through a recruiter. The process took 1 week. I interviewed at Stericycle (Bannockburn, IL) in Aug 2024
Interview
I interviewed with the hiring manager and the department manager joined the virtual interview about halfway through. The interview felt very natural and laid back, yet professional. They shared a lot about the role, team and culture and asked me several straight forward questions directly related to the role.
I applied online. I interviewed at Stericycle (Bannockburn, IL)
Interview
Phone interview followed by several video interviews. Not too challenging of a process, enjoyed speaking with different team members. I liked the variety of conversation and it appeared each person I interviewed with asked different questions.
Interview questions [1]
Question 1
Tell me about a time you faced a difficult decision.