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      Storyblok

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      Customer Success Manager (CSM) Interview

      Mar 4, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Storyblok in Jan 2024

      Interview

      The only positive thing I can highlight is the recruiter Smita, other than that > It took them 7 weeks to make a decision and in the end, there was only a classic generic email saying no but no feedback session offer, even though I spent 7 weeks of my time. If you are going to start a hiring process with them I suggest looking at the other comments first. Here is a layout of the process: Jan 17th, 2024, talk with a recruiter Jan 22nd, 2024, talk with the hiring manager. Feb 14th 2024, task presentation, which is a business plan. Mar 4th, 2024 decision informed In the end no feedback. I have the feeling they are not well organized, They are a startup so it makes sense they are not prioritizing tasks well.
      avatar
      Storyblok response
      2y
      Thank you for your detailed feedback. We're glad to hear you had a positive interaction with our Talent Acquisition Partner, Smita. We sincerely apologize for the lengthy process and the lack of feedback at the end. Your time and effort are valuable, and we understand your frustration. We are actively working on improving our hiring process to be more efficient and to provide better communication and feedback to candidates. If you would like to share more of your experience with us, please reach us at feedback@storyblok.com Thank you for considering Storyblok! Talent Acquisition Team Storyblok

      Storyblok interviews FAQs

      • Candidates applying for Customer Success Manager (CSM) roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Storyblok overall takes an average of 29 days.
      • Common stages of the interview process at Storyblok as a Customer Success Manager (CSM) according to 1 Glassdoor interviews include:

        Presentation:  25%

        Phone interview:  25%

        Skills test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(9) ;
        2. Business Development Representative (BDR)(5) ;
        3. Sales Development Representative (SDR)(5) ;
        4. Sales(4) ;
        5. Software Engineer(4) ;
        6. Sales Representative(3) ;
        7. Commercial Specialist(2) ;
        8. Customer Success Manager(2) ;
        9. Customer Success Manager (CSM)(2) ;
        10. Developer Relations Engineer(2) ;
        11. Enterprise Account Executive(2) ;
        12. Product Marketing Manager(2) ;
        13. Senior Account Executive(2) ;
        14. Senior Frontend Engineer(2) ;
        15. Senior Solutions Engineer(2) .


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      Jobs at Storyblok

      6 jobs in United States
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      Director of Product Marketing - USA
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