Customer Service Representative applicants have rated the interview process at Straumann Group with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Straumann Group overall takes an average of 24 days.
Common stages of the interview process at Straumann Group as a Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Skills test: 20%
Phone interview: 20%
Background check: 10%
IQ intelligence test: 10%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at Straumann Group (Andover, MA) in Sep 2016
Interview
I had an interview with both managers who asked me the series of interview questions to expect, they also wanted me to speak French, so I had a convo with sb that spoke french as well. They called the day after to lmk I had the job.
I applied through a staffing agency. I interviewed at Straumann Group (Andover, MA) in Oct 2022
Interview
The interview was over a zoom call. Shawn was very nice and listened very well to all my answers. I got to go in the office for a day. The tour was nice and i got to talk to some of the agents.
Interview questions [1]
Question 1
Tell me about yourself. Why are you interested in working for this company? Tell me about your education. Why have you chosen this particular field?
I applied online. The process took 2 weeks. I interviewed at Straumann Group (London, England) in Mar 2021
Interview
Applied for the above role. Had initial interview with a member of the talent acquisition team whom asked me about my work history and understanding of the role. I was successful so then was invited back for a second interview with the HR Manager and (potential) future manager if successful.