I applied online. The process took 3 weeks. I interviewed at Stripe (Dublin, Dublin) in Mar 2018
Interview
The role is essentially a customer support role, however, there is a ridiculous amount of stages attached to the interview process.
1. A phone screen with the recruiter - this is easy and enough and she was nice
2. A 1-hour interview with a member of the team - again not too bad but completely unnecessary in my opinion.
3. I was then sent a written project task, where you had to showcase how you would reply to customers. This completely put me off the role itself as the same queries they sent you were things like "WHERE IS MY MONEY NOW". I did it and sent it back, the next day I received an email to say I wasn't successful, which was fine.
Everybody was nice and professional but there were another two further rounds after the written project. The process for what is essentially a customer support job is a bit ridiculous.
Interview questions [1]
Question 1
You have to set up a customer support center in Japan, how would you go about this?
I applied online. The process took 4 weeks. I interviewed at Stripe
Interview
The interview process lasted about one month and during this time period, I did three rounds of interviews. First was the recruiter round. Shortly after passing that, I was given a take home assignment consisting data analysis and written portion (estimated time spent: 3 hrs to generate a good report). after one week later, I was told I passed and will be moving to a live technical troubleshooting. It took one extra week to schedule that. After completing the live interview, I waited for one more week and was finally rejected. Overall, the process was very slow but on the bright side you have lots of time to prepare. Btw please do not be like me and study for 5 hours and on top of that, take a sql course to prepare for the live interview. You will only need to know very basic sql and look at the API docs for at most one hour to prepare yourself. no need to memorize anything from API docs, but you should familarize with the doc so you know where to look
I applied online. The process took 3 weeks. I interviewed at Stripe in May 2025
Interview
It was a very straight forward process and always make sure to lean into your recruters. They want you to nail the interview. They provide you essentially everything that will be in the interview leading up to the interview itself.
Interview questions [1]
Question 1
Describe a time you managed KPI and SLA expectations?
Long, difficult, with high exceptions and high competition. Even at the final stage, you are trying to outcompete other applicants. The bright side is the recruiter helps you prep with docs/materials that you're expected to study so there are no surprises.