I applied through a recruiter. The process took 4 weeks. I interviewed at Stripe in Jan 2025
Interview
Was scheduled first to do a simple "phone screen" to go over the role as is regular process with jobs. The meeting ended up being a Zoom call with the manager of the team that the role is for. The interviewer didn't bother turning on the camera while I was the only one on cam so it was immediately disrespectful to myself to just talk to a black screen. It ended up being a behavioral interview and the interviewer was super uninterested and showed no personality. Only cared about skills and results of what I spoke about. They also didn't know simple information about the role like expectations, day-to-day, and the salary they said for the role was less than 50% of what was posted on the website. I know a lot of people on here said that Stripe is a toxic workplace but after just one interaction, I get that vibe.
Interview questions [1]
Question 1
Tell me about a time you had to manage a project with multiple stakeholders.
I applied online. I interviewed at Stripe (Singapore) in Jul 2026
Interview
HR -> Line Manager -> Take home assignment -> tech round -> final loop round
The interview experience is SUPREME horrible and inconsistent, all due to the HR.
the most uncomfortable experience: I entered zoom meeting, no one there, then HR suddenly tell me reschedule to 10 days later without any explanation.
1. the hr is confused about the order of interview
2. in-responsive, never reply to any of the email
3. even I pass tech round, no response for next round arrangement
4. The HR arrange the same tech round, after the HR told me that I pass the tech round already
5. Forget to build up applicant profile, even the HR realise this after my second last round. I need to help the HR to track my interview process.
Fortunately, the HR's job has been suspended
Overall, the interview is very easy but HR is horrible, super horrible.
You are disgrace this great company
I applied online. The process took 4 weeks. I interviewed at Stripe
Interview
The interview process lasted about one month and during this time period, I did three rounds of interviews. First was the recruiter round. Shortly after passing that, I was given a take home assignment consisting data analysis and written portion (estimated time spent: 3 hrs to generate a good report). after one week later, I was told I passed and will be moving to a live technical troubleshooting. It took one extra week to schedule that. After completing the live interview, I waited for one more week and was finally rejected. Overall, the process was very slow but on the bright side you have lots of time to prepare. Btw please do not be like me and study for 5 hours and on top of that, take a sql course to prepare for the live interview. You will only need to know very basic sql and look at the API docs for at most one hour to prepare yourself. no need to memorize anything from API docs, but you should familarize with the doc so you know where to look
I applied online. The process took 3 weeks. I interviewed at Stripe in May 2025
Interview
It was a very straight forward process and always make sure to lean into your recruters. They want you to nail the interview. They provide you essentially everything that will be in the interview leading up to the interview itself.
Interview questions [1]
Question 1
Describe a time you managed KPI and SLA expectations?
Product Support Specialist applicants have rated the interview process at Stripe with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 35% positive. To compare, the company-average is 45.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Product Support Specialist roles take an average of 26 days to get hired, when considering 20 user submitted interviews for this role. To compare, the hiring process at Stripe overall takes an average of 26 days.
Common stages of the interview process at Stripe as a Product Support Specialist according to 20 Glassdoor interviews include:
Phone interview: 33%
Skills test: 20%
One on one interview: 17%
Group panel interview: 15%
Presentation: 7%
Background check: 4%
Other: 4%
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