I applied online. The process took 4 weeks. I interviewed at Sun Life (Montreal, QC)
Interview
There were two interviews. The initial one was a phone screening for approx. 30 minutes. Then, there was a 1:1 interview (bilingual) with a manager and two writing tests to verify grammar and vocabulary.
Interview questions [1]
Question 1
The interview questions were pretty straightforward, there were no surprise (why do you want to work for the company, strengths/weaknesses, conflict situation, etc.)
Interviewers were nice and enthusiastic, they were engaged and they were willing to answer any questions I had. They were friendly and patient so the interview felt like an informal interview.
I applied online. The process took 4 days. I interviewed at Sun Life
Interview
Phone interview, then written test containing mathematical and grammar questions- straightforward questions. Then followed by an interview with a team leader asking to describe a time when... The overall process was good, and it seems like a nice environment to work in.
Interview questions [1]
Question 1
Describe a time when you found a coworker's mistake and how did you handle it?
I applied online. The process took 2 weeks. I interviewed at Sun Life in Jan 2015
Interview
Phone interview, two face to face interviews with testing (math + grammar). I was interviewed after my testing (which they checked to see if I was successful upon interviewing me) then proceeded to ask standard call center questions including situational based questions, etc. If you are familiar with standard call center questions then you should be fine. Then they spent 20 minutes telling me about the job.
Interview questions [1]
Question 1
Asked me to read a script and asked questions based on it after.
