You walk into a room and sit at round tables; there were about 50 people in the interview at tables of 6-10. Three parts:
1. Introduce the person next to you
2. Produce an advertisement for a specific sunglass brand with your table
3. One-on-one interviews (quick)
The interview went on for around 2 hours, and I'd estimate they spent around 1 hour telling us about the company and how great Sunglass Hut is etc. etc.
Interview questions [1]
Question 1
Describe a moment that you provided excellent customer service
Tell me about a time when you worked in a team etc.
I interviewed at Sunglass Hut (Homebush, New South Wales)
Interview
Very nice, very chill, if you vibe well, is energetic and bubbly the manager would love you. Must be enthusiastic. Manager was a bit strict, however if you honestly vibe with her you will get the job. Be proactive and bring your resume too.
Very quick about 10 minute individual interview, basic customer service questions and personal questions e.g. How would you handle a difficult customer? Tell me a bit about yourself? What's your favourite brand?
Interview questions [1]
Question 1
Can you tell me about an experience how you handled a difficult customer?
I applied online. The process took 4 weeks. I interviewed at Sunglass Hut (Adelaide) in Sep 2024
Interview
roughly 15 minute interview with store manager. It was very relaxed and laid back. Got asked basic questions on my availability etc, asked why I wanted to work there, what customer service means to me, how to handle a difficult client, what are my hobbies.