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      Technical Support Engineer Interview

      Jun 6, 2017
      Anonymous employee
      Abilene, TX
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Support.com (Abilene, TX)

      Interview

      The interview process was verification of required equipment and a technical interview that lasted approximately one hour. Following the interview an extensive background check is required. This process can take several weeks. You may receive an email or phone call for information verification. After the background check if all is clear you will receive and email with a training start date.

      Interview questions [1]

      Question 1

      What does the %2 mean when it appears in a registry entry.
      Answer question

      Support.com interviews FAQs

      • Common stages of the interview process at Support.com as a Technical Support Engineer according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Remote Support Tech RST(175) ;
        2. Remote Services Technician(135) ;
        3. Personal Technology Expert(90) ;
        4. Solutions Engineer(47) ;
        5. Customer Service Representative(34) ;
        6. RST(26) ;
        7. Remote Service Technician(24) ;
        8. PTE(22) ;
        9. Technical Support(18) ;
        10. Supervisor(13) ;
        11. Customer Service Representative (CSR)(11) ;
        12. Tech Support(11) ;
        13. Technical Support Representative(10) ;
        14. Technician(10) ;
        15. Remote Support Technician(9) .


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