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      Manager Interview

      Jun 25, 2021
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 5 days. I interviewed at Support.com (Los Angeles, CA) in Mar 2021

      Interview

      Process is seamless and has a hierarchy of importance, communication is very clear and concise. The interviewer from the initial until the final are professional and is fit for the role within the level of the position am applying for.

      Interview questions [1]

      Question 1

      I believe this is ore centered on situational analysis and your reaction to real time events.
      Answer question

      Support.com interviews FAQs

      • Manager applicants have rated the interview process at Support.com with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Manager roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Support.com overall takes an average of 12 days.
      • Common stages of the interview process at Support.com as a Manager according to 1 Glassdoor interviews include:

        Presentation:  13%

        Group panel interview:  13%

        Background check:  13%

        Personality test:  13%

        Phone interview:  13%

        Drug test:  13%

        Skills test:  13%

        One on one interview:  13%

      • Here are the most commonly searched roles for interview reports -

        1. Remote Support Tech RST(175) ;
        2. Remote Services Technician(135) ;
        3. Personal Technology Expert(90) ;
        4. Solutions Engineer(47) ;
        5. Customer Service Representative(34) ;
        6. RST(26) ;
        7. Remote Service Technician(24) ;
        8. PTE(22) ;
        9. Technical Support(18) ;
        10. Supervisor(13) ;
        11. Customer Service Representative (CSR)(11) ;
        12. Tech Support(11) ;
        13. Technical Support Representative(10) ;
        14. Technician(10) ;
        15. Remote Support Technician(9) .


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