I applied online. I interviewed at Support.com (New York, NY) in Jul 2021
Interview
Online employer skills test; video chat interview. Ensure you have a government-approved ID, such as driver's license or passport. Pretty straightforward. Entry-level position with basic typing skills - 6-8 weeks training for this particular client.
Interview questions [1]
Question 1
How would you respond to <role play scenario> type questions.
I applied through other source. I interviewed at Support.com in Jul 2020
Interview
The person that interviewed me was super friendly. The interview was pretty easy also. Asked me some questions and then I had to run some tests on my computer and internet.
I applied online. The process took 1 day. I interviewed at Support.com (Reading, PA) in Sep 2018
Interview
Incredible fast and interviewer was nice. Interview was pretty easy. A lot of customer service type of questions. Interview was almost an hour long and I had a call back within a few hours that they wanted to move me forward with training.
Customer Services Technician applicants have rated the interview process at Support.com with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Services Technician roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Support.com overall takes an average of 12 days.
Common stages of the interview process at Support.com as a Customer Services Technician according to 3 Glassdoor interviews include:
Phone interview: 29%
Presentation: 29%
IQ intelligence test: 14%
Drug test: 14%
One on one interview: 14%
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