Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Support.com

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Support.com reviews | Support.com jobs | Support.com salaries | Support.com benefits
      Support.com interviewsSupport.com CST/RST interviewsSupport.com interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Support.com interviews FAQs

      • Candidates applying for CST/RST roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Support.com overall takes an average of 12 days.
      • Common stages of the interview process at Support.com as a CST/RST according to 1 Glassdoor interviews include:

        Skills test:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Remote Support Tech RST(175) ;
        2. Remote Services Technician(135) ;
        3. Personal Technology Expert(90) ;
        4. Solutions Engineer(47) ;
        5. Customer Service Representative(34) ;
        6. RST(26) ;
        7. Remote Service Technician(24) ;
        8. PTE(22) ;
        9. Technical Support(18) ;
        10. Supervisor
      (13) ;
    • Customer Service Representative (CSR)(11) ;
    • Tech Support(11) ;
    • Technical Support Representative(10) ;
    • Technician(10) ;
    • Remote Support Technician(9) .
    • CST/RST Interview

      Apr 13, 2015
      Anonymous Interview Candidate
      Albuquerque, NM
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Support.com (Albuquerque, NM) in Apr 2015

      Interview

      Interviewer had speakerphone on which created a 2 second delayed echo where I could hear myself repeat the answer. Typical questions like "Why do you want to work for us?", and "How do you handle a customer that's been passed on to you from 3 other support persons?" Repeatedly asked about availability and scheduling.

      Interview questions [1]

      Question 1

      The interviewer asked quite a few questions about wireless networking. One being, "What would you do if you were in a coffee shop, and could not get a connection?"
      1 Answer
      7