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      Sales Agent Interview

      Sep 18, 2015
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Support.com (San Francisco, CA) in Sep 2011

      Interview

      The interview was short and there was 2 phone calls. After the 2nd call I got a email saying I was hired. I am guessing it took 2 weeks because they do a background check on you as well.

      Interview questions [1]

      Question 1

      Q: Why do you want this position?
      Answer question

      Support.com interviews FAQs

      • Sales Agent applicants have rated the interview process at Support.com with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Agent roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Support.com overall takes an average of 12 days.
      • Common stages of the interview process at Support.com as a Sales Agent according to 1 Glassdoor interviews include:

        Background check:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Remote Support Tech RST(175) ;
        2. Remote Services Technician(135) ;
        3. Personal Technology Expert(90) ;
        4. Solutions Engineer(47) ;
        5. Customer Service Representative(34) ;
        6. RST(26) ;
        7. Remote Service Technician(24) ;
        8. PTE(22) ;
        9. Technical Support(18) ;
        10. Supervisor(13) ;
        11. Customer Service Representative (CSR)(11) ;
        12. Tech Support(11) ;
        13. Technical Support Representative(10) ;
        14. Technician(10) ;
        15. Remote Support Technician(9) .


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