Customer Service Representative (CSR) applicants have rated the interview process at SurePayroll with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 22 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at SurePayroll overall takes an average of 18 days.
Common stages of the interview process at SurePayroll as a Customer Service Representative (CSR) according to 7 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 24%
Drug test: 14%
Skills test: 14%
Background check: 10%
Group panel interview: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at SurePayroll in Feb 2022
Interview
The first interview was quick and easy. I applied for the customer service representative position through Indeed and I was given a virtual interview through Indeed. You don't have to use your camera for the interview. You can just use the microphone for the interview.
Interview questions [1]
Question 1
Tell me about a time where you had to deal with a fustrated customer and how did you go about resolving the issue?
I applied online. I interviewed at SurePayroll (Columbia, SC) in Mar 2021
Interview
Not interested in the company at all. Phone interview with a recruiter- It appears the company is associated with 2 different lines of business Paychex Inc and Surepayroll. Their is no need to be unprofessional and rude to job seekers. The professional thing to do is once you have determined an interview time attache the 2 very different company websites so that the potential employee can review each site. I was so discussed at how this man handled this interview I would never work their or refer someone to that company.Please train your recruiters on business etiquette and professionalism. I can only imagine what it would be like working their. No Thank You!!!
Interview questions [1]
Question 1
The Difference between Surepayroll and Paychex Inc
I applied online. I interviewed at SurePayroll (Tampa, FL) in Jan 2019
Interview
I interviewed with recruiter first over the phone. Then I met in person with a manager and a supervisor. They were all super friendly. The whole process made me feel wanted as an employee.