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      Sutter Health

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      Claims Adjuster Interview

      Oct 20, 2020
      Anonymous Interview Candidate
      Sacramento, CA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Sutter Health (Sacramento, CA) in Apr 2019

      Interview

      I applied online My first call was with a HR rep who asked me about the job and my background. She mostly wanted to know why I was interested. I tried then to ask about salary but she wouldn't discuss that with me. It was a 15 minute phone call. I was then scheduled for an in-person panel interview with 4 people (but it ended up being 3 after one guy called out sick); this took about 45 minutes but they round-robined a bunch of questions about how I would handle scenarios like a difficult customer or working with multiple departments to get things done. After my interview, I was given 20 minutes to write down answers to a scenario of a worker's compensation injury and how I would investigate it and reserves for that body part. About a week after my in-person interview, I got a call from the person that would have been my direct supervisor (since he was absent from the in-person meeting) because he wanted to feel me out and get to know me more. He wants to ask me about my hobbies, what I knew about Sutter Health as an organization, and confirm that I knew that this wasn't going to be an upgrade from my current job. I, again, tried to ask about salary since it wasn't posted online. I got a call a week after that with a job offer but once salary was discussed (which apparently they offered me middle of the payscale), I wasn't able to take it because it was too low.

      Interview questions [1]

      Question 1

      Give an example of a time that you dealt with an irate injured worker, what did you do?
      Answer question

      Sutter Health interviews FAQs

      • Claims Adjuster applicants have rated the interview process at Sutter Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.2% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Sutter Health as a Claims Adjuster according to 1 Glassdoor interviews include:

        One on one interview:  20%

        Presentation:  20%

        Group panel interview:  20%

        Phone interview:  20%

        Other:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Registered Nurse(280) ;
        2. Medical Assistant(113) ;
        3. Registered Nurse, BSN(91) ;
        4. Patient Service Representative(88) ;
        5. Manager(44) ;
        6. Certified Medical Assistant(36) ;
        7. Project Manager(36) ;
        8. Customer Service Representative(29) ;
        9. Supervisor(26) ;
        10. Administrative Assistant(25) ;
        11. LVN(25) ;
        12. Staff RN(25) ;
        13. Analyst(24) ;
        14. Director(24) ;
        15. Licensed Vocational Nurse (LVN)(21) .


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      Jobs at Sutter Health

      13 jobs in United States
      Coder Outpatient Speciality
      Berkeley, CA
      ·
      $48 - $67 /hr
      (Employer provided)
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      Managed Care Analyst 2
      Sacramento, CA
      ·
      $39 - $58 /hr
      (Employer provided)
      View job
      Director, Employee Relations
      Sacramento, CA
      ·
      $182K - $323K /yr
      (Employer provided)
      View job
      Care Manager II, Acute
      Antioch, CA
      ·
      $91 - $127 /hr
      (Employer provided)
      View job
      Care Manager II, Acute
      Modesto, CA
      ·
      $82 - $115 /hr
      (Employer provided)
      View job
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