I applied online. I interviewed at Sutter Health (Sunnyvale, CA) in May 2020
Interview
I had applied through Sutter Health website and within one week I got call from manager for interview date and time. I went for interview in Sunnyvale, CA. The manager asked me some interview question, which was easy to answer then she gave me tour of building and told me that I will get phone call from her for the decision, but I did not got any rel[ly from her.
Interview questions [1]
Question 1
Tell me about yourself.
How do you handle rude patient.
I applied through a recruiter. I interviewed at Sutter Health
Interview
I had mine in the morning but the people giving my interview were so nice. I actually enjoyed the interview. Really well conversation, gave them some info about myself. I asked follow up questions too. Given this was my first job interview, I felt confident finishing. I even got the job.
I applied online. The process took 1 week. I interviewed at Sutter Health (Santa Barbara, CA) in Jul 2025
Interview
Interview process was clear. The interviewer was positive and helpful. The interviewer answered questions and made themselves available beyond the interview. I was able to text the person and get further information.
Interview questions [1]
Question 1
They did ask why I was interested in the position,
I applied through other source. I interviewed at Sutter Health in Jul 2025
Interview
The interviewers were friendly. They explained the role well and gave me many details. I knew what I would be getting into. Felt like a conversation instead of an interview.
Patient Service Representative I applicants have rated the interview process at Sutter Health with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 70.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Service Representative I roles take an average of 17 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at Sutter Health overall takes an average of 24 days.
Common stages of the interview process at Sutter Health as a Patient Service Representative I according to 26 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 16%
Drug test: 16%
Skills test: 15%
Background check: 11%
Group panel interview: 9%
Presentation: 5%
Personality test: 5%
IQ intelligence test: 1%
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