I applied online. The process took 2 weeks. I interviewed at Synology
Interview
Applied through a craigslist ad, then was contacted about 2 weeks later to a Skype interview. The Skype interview was about 10 minutes max. Just a brief summary about yourself and etc.
I applied through an employee referral. The process took 3 weeks. I interviewed at Synology (Arlington, VA) in Sep 2018
Interview
took two weeks, you should know the basic troubleshooting and computer stuff. and also have good communication skills, and basic knowledge of computer. you should know about raid type. be ready for interview , do your research before going to interview.
Interview questions [2]
Question 1
I was asked , how to handle angry customer, and my past experience, working with customers, and technical skills.
whatever interview you have, you need to do research about the company first before going to the interview, You can easily predict what kind of questions will be asked for any job you want apply, Study Study Stuy for any jobs you apply, you should have enough information how to represent yourself.
Tech Support applicants have rated the interview process at Synology with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 56.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Tech Support roles take an average of 18 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Synology overall takes an average of 12 days.
Common stages of the interview process at Synology as a Tech Support according to 2 Glassdoor interviews include:
Presentation: 40%
Phone interview: 40%
Drug test: 20%
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