I applied in-person. The process took 1 day. I interviewed at T.K. Maxx (Rotherham, England) in Oct 2015
Interview
Took me CV in one day and filled in an Christmas application form. That day someone rang for a informal telephone interview. On the phone was asked to an interview the next day. Had quite an informal chat and was asked to fill in questionnaires on customer service and my personality. Was offered job at end of interview. Had induction the next day.
Interview questions [1]
Question 1
Give me an example of good customer service from your past experience?
Not too bad, they asked about precisely retail experience and different scenarios like a time I had to solve a team working problem. Had a piece of paper in front of them around 10-15 questions
Interview questions [1]
Question 1
Describe a time you had to solve a difficult problem
Very straightforward and the interviewer was easy to speak to, he/she described the process well and kept my mind at ease. I enjoyed the process and have no complaints regarding the interview and interviewers
Had to go through several competency-based questions and scenario questions, e.g., what would you do in this scenario, etc. Questions were relatively straight-forward. There was then a paper 'exam' I had to fill out with similar questions, before being asked about my relevant experience and how much time I could commit.