RSA applicants have rated the interview process at T-Mobile with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 89% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for RSA roles take an average of 19 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at T-Mobile overall takes an average of 22 days.
Common stages of the interview process at T-Mobile as a RSA according to 19 Glassdoor interviews include:
Background check: 20%
One on one interview: 17%
Personality test: 16%
Skills test: 13%
IQ intelligence test: 9%
Phone interview: 8%
Drug test: 8%
Group panel interview: 6%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at T-Mobile (Columbus, GA) in Nov 2012
Interview
It was very personal. I think the process is to see if I would be a good fit for the team. Did I have tech background that would help contribute to the team overall growth.
Interview questions [1]
Question 1
Tell me a time when you got a hesitation on a product that you were trying to sell?
I applied online. The process took 2 weeks. I interviewed at T-Mobile (Beavercreek, OH) in Jan 2017
Interview
The whole process took about two week. The interview was with two store managers. All they asked where questions off a sheet. It was a simple interview. Took about 25 minute. You go through 3 weeks of training. All the training was on a IPad for my class, there where 38 of us in the class. We where also all around the USA. That would be my only complaint. Just take as much off the floor time that you get. That is the only way that I learned for the training. Good luck to you all!
Interview questions [2]
Question 1
How will you handled a customer that is vary upset about their bill?
I applied online. The process took 1 week. I interviewed at T-Mobile
Interview
First you apply online which is the only way to apply. You get to pick the store you would like to apply to. Next you take an Assessment test online. If you pass your resume moves on. If you fail you have to wait a year to re-apply. If passed the RSM and RAMs (If the location has an Assistant Manager) review your resume. If they like your resume they'll reach out in a call most likely. They'll set up the interview with the RSM (and RAM if possible) which you'll work for. This will start a chain of 3 interviews one with Hiring RSM, second with another stores RSM (and RAM )and third with DM.
It was straight to the point, it was a group interview style. The manager all asked each of us the same question, and we all answered one after another.The process was very simple and he made us very comfortable answering all the questions.
Interview questions [1]
Question 1
“Describe a time where you had to deal with a difficult customer and how did you resolve the situation.”