Browsing through Indeed, I came upon the T-Mobile application. Once I filled out the application a day later, I received an e-mail from their talent scout incouraging that I complete the next step of an assessment. The e-mail also contained current pay wage and details of the amazing benefits that are offered through employment with Team Magenta. After I completed the assessment, two days later I received yet another e-mail asking for a few more in depth details of employment. Then it took another two days and I received the next invitation for a digital review, where I was given questions like "how did I deal with an upset customer?", "why did I want to be apart of team magenta?", " what were some of my good qualifications?" those were answered by recordings. There were also question in the beginning that just required a text format answer. May 30 I received a e-mail to schedule my face-to-face interview which I had the earliest available, the e-mail contained how to dress and what to bring. I also got an e-mail stating that they wanted to go ahead with my background check just to get the process started ASAP. May 31, was my interview once I arrived at the T-Mobile call center I was given a badge and a sheet to state any appointments, or prior arrangements that would interfere with training. I meet with the manger of hiring and he asked basically the same questions from the digital interview, so be prepared with different examples, luckily I had a few options! There were about 5 questions I was asked, as he quickly typed my responses. Next we discussed the benefits of the job and the training period. Then we did the role play which I was given a "cheat sheet" that had the answers in it you just had to actually read through the paper to be able to assist "the caller" which was him in another room. I was given 10 minutes to prepare which was more than enough time to gather information needed to proficiently assist the caller. My interviewer returned to the room and asked what I felt good about and what I did feel good about with the role play and then he gave me a critic, with an over all good job. This happened on a Wednesday and my interviewer informed me that within a weeks time I should head back from T-Mobile if I made the cut. Still waiting for a response, and my background check has cleared. Finger cross I make it into Team Magenta!! This process has been about 3+ weeks .