Retail Sales Associate applicants have rated the interview process at T-Mobile with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 19 days to get hired, when considering 395 user submitted interviews for this role. To compare, the hiring process at T-Mobile overall takes an average of 22 days.
Common stages of the interview process at T-Mobile as a Retail Sales Associate according to 395 Glassdoor interviews include:
One on one interview: 23%
Background check: 20%
Skills test: 13%
Personality test: 12%
Phone interview: 11%
Group panel interview: 9%
Drug test: 6%
IQ intelligence test: 3%
Presentation: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 months. I interviewed at T-Mobile (El Paso, TX) in May 2019
Interview
I applied online for about 4 locations in my area and within the next few days i received emails for each to complete a video interview, I don't know why it didn't just make me do one for all of them but that was fine. I didn't hear anything from them for a while and then a friend who works there told me about walk in interviews that they conduct every other month or so but unfortunately i could not attend due to scheduling issues at work and the very short notice. I had another friend who went though and got an offer maybe the next week directly from a manager at a store. She started and hated the job and left within a month but at this point i had not heard anything from them and then maybe a few weeks later, a whole 6 months after my initial application i got an email that I didnt get the job. I would recommend just going in and asking if they're hiring. The online process almost seems pointless.
Interview questions [1]
Question 1
Basic interview questions to kind of get to know you like why do you wanna work here and stuff like that.
It went pretty simple met with two managers and had to answer a couple questions about past sales experiences and after that it wasn’t that bad. But I didn’t end up feeling that good after the interview but I got the job.
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in Jun 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?