Customer Service Representative applicants have rated the interview process at TC Transcontinental with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TC Transcontinental overall takes an average of 24 days.
Common stages of the interview process at TC Transcontinental as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 22%
One on one interview: 22%
Phone interview: 22%
Skills test: 11%
Background check: 11%
Drug test: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at TC Transcontinental (Lenexa, KS) in Jan 2019
Interview
Phone interview, two in-person interviews. I was screened by phone then brought in on 2 occasions for in person interviews, one with hiring manager, the other with HR people. They took place about a week apart.
I applied online. I interviewed at TC Transcontinental
Interview
The company doesn’t work with staffing agencies. I applied directly through their website and was able to schedule a phone screening within a week. After that, I had a Teams meeting with the Sales Director, followed by an on-site interview with three team members. The final step was another Teams meeting with HR. Overall, the entire process took about three weeks. Each interview felt more like a conversation than a formal assessment, which made the experience feel comfortable and engaging.
Interview questions [1]
Question 1
Explain a mistake you made and the steps you took to resolve it.