Customer Service Representative applicants have rated the interview process at TCC Verizon Authorized Retailer with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 53.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at TCC Verizon Authorized Retailer overall takes an average of 17 days.
Common stages of the interview process at TCC Verizon Authorized Retailer as a Customer Service Representative according to 6 Glassdoor interviews include:
Skills test: 25%
IQ intelligence test: 8%
Other: 8%
Presentation: 8%
Phone interview: 8%
Drug test: 8%
One on one interview: 8%
Personality test: 8%
Group panel interview: 8%
Background check: 8%
Here are the most commonly searched roles for interview reports -
Fine, applied and then they called me. Interview was straight forward. After phone interview went in and met with the owner of that store. Was nice and bubbly, interview took about 30 mins.
Online interview did online assessment and also did my interview online with no camera very easy self explained process must have a quiet professional area. Timed typing as well, number rememberance as well
Interview questions [1]
Question 1
Describe how you would handle a supervisor giving you advice to handle future calls
I applied online. The process took 1 week. I interviewed at TCC Verizon Authorized Retailer (Edwardsville, PA) in Oct 2020
Interview
Pretty easy, standard interview questions and then information about the company . It was short and very casual. Not too hard. Just practice standard interview questions. Definitely practice but don't be too nervous.