I applied through an employee referral. I interviewed at TD (London, ON) in Apr 2015
Interview
The interview was happened in an online simulation form. You will received several mocked customers' phone calls, asking about bill details, through the interview software. It tested for your customer data retrieving skills, communication skills and marketing skills. You do not need to speak, only typing in the answers or chose from options.
Interview questions [1]
Question 1
What would you react if the customer misunderstand services policy?