I applied through college or university. I interviewed at TD
Interview
Got call as I applied through university..initial step is to do online simulation ..that was easy then next step was phone interview...it was long and very detail oriented . The next step is they call for face to face interview ...basic questions more of sales and customer service and it's about 30 mins interview process mostly behavioural and situ ion based questions . After two weeks they will accept or reject based on performance
Interview questions [1]
Question 1
What is the difference between telephone service and day to day customer service
I applied online. The process took 4 weeks. I interviewed at TD (London, ON) in Apr 2026
Interview
It was great! Tammy was very accommodating and she is always straight to the point. She was polite. Interview process was the same as others depending on wha specific role you are applying for.
I applied online. The process took 4 weeks. I interviewed at TD (London, ON) in Jun 2025
Interview
Pretty straight forward and easy. A phone interview and then a virtual interview. Then you get a response in 2 weeks. Overall the hiring manager was very straight forward about the process and general behavior questions
Interview questions [1]
Question 1
Typical behavioral questions, tell me about a time etc.
One interview with HR, typical questions, however offer letter was not received until months later. If successful, you’ll receive a job offer (contingent on background & credit checks).
• You’ll go through training (typically 3-6 weeks of paid training on TD’s banking systems, call handling, and customer interactions). Employment began shortly after
Interview questions [1]
Question 1
How would you deal with a difficult customer interaction, and how did you handle the situation, how did you deescalate the situation, and how did you turn this negative interaction into a positive interaction, and what would you do to ensure that the customer left the interaction happy
Candidates applying for Easyline Telephone Banking Specialist roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
Common stages of the interview process at TD as a Easyline Telephone Banking Specialist according to 1 Glassdoor interviews include:
Background check: 33%
Phone interview: 33%
One on one interview: 33%
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