Quick interview. I was sent right to the branch afterwards. I should have taken that as a sign of high turnover. The HR person never explained how inconsistent the schedule would be. Some weekends and some nights was not really the reality.
Interview questions [1]
Question 1
There really were no difficult questions that I can remember.
Phone screening as the first step, after that online task to be completed. If successful, will be invited to group and individual interview event at TD office. Average interview difficulty.
I applied through an employee referral. The process took 2 weeks. I interviewed at TD (New York, NY) in Sep 2014
Interview
Initially I received a phone call from the recruiter and we went through my experience together. She pretty much told what to expect next in the upcoming weeks and who would reach out to me regarding a more formal interview
I applied online. The process took 3 weeks. I interviewed at TD (Auburn, ME) in Nov 2013
Interview
Hiring and Interview process was pretty long. You have to fill out the application online, then wait for an e-mail or call. There is a phone interview first. After I was called I had to attend an information session, then come back for an interview. I was called back within 3 days with a salary offer.
Interview questions [1]
Question 1
After the information session, at the actual interview they ask you about the session in detail, some of the things are hard to remember if it's a week or more after the session.
Customer Service Representative II applicants have rated the interview process at TD with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative II roles take an average of 19 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
Common stages of the interview process at TD as a Customer Service Representative II according to 6 Glassdoor interviews include:
Background check: 26%
One on one interview: 21%
Phone interview: 21%
Drug test: 11%
Personality test: 5%
Presentation: 5%
Group panel interview: 5%
Skills test: 5%
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