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      Credit Controller Interview

      Dec 18, 2014
      Anonymous employee
      Nottingham, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at TD (Nottingham, England)

      Interview

      Initially I had phone interview and language tests with the recruiter. The my CV was passed on to the company, who accepted it and organised a phone interview with one of the team leaders. The interview was in 2 languages for me (EN and FR) and focused on my understanding of the role and of my future responsibilities. After this, I was invited for a face-to-face interview with another team leader and a HR representative. Before starting I was given a translation test, which had to be handwritten and I had another short verbal language test with another credit controller. There were no specific questions about my CV, but I was asked to walk them through it. Most questions were hypothetical scenarios of work situations one might find themselves into. The interview was generally relaxed and both interviewers were helpful and friendly. All in all, I found everything quite professional, but less strict than in other corporations of the same size..

      Interview questions [1]

      Question 1

      Tell me 3 things about you or your daily activity with which your previous manager was not happy with.
      Answer question
      3

      TD interviews FAQs

      • Credit Controller applicants have rated the interview process at TD with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Credit Controller roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
      • Common stages of the interview process at TD as a Credit Controller according to 1 Glassdoor interviews include:

        One on one interview:  33%

        Skills test:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(1459) ;
        2. Customer Experience Associate(745) ;
        3. Financial Advisor(706) ;
        4. Bank Teller(627) ;
        5. Teller(388) ;
        6. Personal Banker(370) ;
        7. Personal Banking Associate (PBA)(360) ;
        8. Personal Banking Associate(351) ;
        9. Analyst(348) ;
        10. Financial Services Representative(305) ;
        11. CEA/Customer Service Representative(303) ;
        12. Business Analyst(278) ;
        13. Manager(265) ;
        14. Customer Service Representative (CSR)(256) ;
        15. Investment Representative(168) .


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