I applied online. I interviewed at TD (Philadelphia, PA) in Dec 2014
Interview
I received a phone call from a TD Bank HR Recruiter. We discussed my background and work history. A skill review and personality test were done prior to the next interview. I was scheduled for an interview with the Branch Manager and Assistant Manager in person. All interviews went well and at this point very good follow up. A third interview was scheduled with two additional Managers at a Regional Branch. This interview also went well. All along the way thank you e-mails were sent. After the third interview I did not hear back from anyone. I emailed and called the HR and hiring Managers leaving a very positive message that I was looking forward to hearing back regarding my prospects for the position. To my amazement no one EVER got back to me after my third interview one way or the other. I would suggest to everyone reading this to stay away from this Bank for not only a job or career but also banking. There are certain business traditions that should still be followed and this Bank did not follow any reasonable etiquette regarding my candidacy.
Interview questions [1]
Question 1
Walk me through your resume....
Tell me about the sales process at XYZ Company you worked at
Tell me about a time you had to work with a difficult customer
Awesome interview process, it was professional & courteous. The interview process is lengthy, but worth it in the end!
I spend two years in this role and I loved it.
Interview questions [1]
Question 1
Tell me about yourself and why you want to be an FSR?
There was only one store manager in the interview. It was an in person interview. Before that, I also went through a phone interview. Overall, their interview was pretty easy.
1st phone, 2nd video call (2 different people), 3rd offer letter, 4th go take pick up pcs, 5th start working. Customer service type of questions. Tell me about yourself. Weaknesses and strengthens
Interview questions [1]
Question 1
Tell me about a difficult situations and how you overcame?
Financial Service Representative applicants have rated the interview process at TD with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Financial Service Representative roles take an average of 19 days to get hired, when considering 58 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
Common stages of the interview process at TD as a Financial Service Representative according to 58 Glassdoor interviews include:
One on one interview: 23%
Phone interview: 21%
Background check: 16%
Group panel interview: 10%
Skills test: 10%
Personality test: 9%
Drug test: 8%
Presentation: 3%
IQ intelligence test: 1%
Other: 1%
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