I applied online. I interviewed at TD (Dieppe, NB) in May 2024
Interview
just one interview with the HR, friendly, explained the job roles and asked few questions on previous experience on your cv, if you can work with two monitors, why do you want to leave your current job etc.
Interview questions [1]
Question 1
long term goals
when you showed exceptional customer service
Only one round with a recruiter. I was asked some technical and behavioural questions particularly about the position. Whole process was so smooth and HR responded quickly. Overall experience was excellent.
hr interview, phone in for 30mins. then go to second round interview about behavioral question. the whole progress was very quick. it only takes a week to complete all interview and get the offer
I applied through an employee referral. I interviewed at TD (Markham, ON) in Oct 2025
Interview
it was easy. Online teams interviewed lasted 45 minutes. there is only one round of interview. it was Quick and easy. got offer letter withing two days. they hire in batches.
Interview questions [1]
Question 1
situational and behavioral questions. conflict with colleague.
Contact Center Representative applicants have rated the interview process at TD with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Contact Center Representative roles take an average of 23 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
Common stages of the interview process at TD as a Contact Center Representative according to 2 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 20%
Presentation: 20%
Background check: 20%
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