Is it hard to get hired as a Customer Service at TELUS Digital?

Customer Service applicants have rated the interview process at TELUS Digital with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service at TELUS Digital?

Candidates applying for Customer Service roles take an average of 13 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at TELUS Digital overall takes an average of 16 days.

Where can I find TELUS Digital interview experiences by job title?

Customer Service Representative (499) ; Content Moderator (363) ; US Rater (240) ; Customer Service Representative (CSR) (186) ; Search Engine Evaluator (159) ; Team Leader (140) ; Online Data Analyst (117) ; Data Analyst (106) ; Quality Rater (76) ; Internet Safety Evaluator (72) ; Social Media Content Moderator (72) ; Customer Service Agent (59) ; Customer Support (59) ; Social Media Evaluator (59) ; Technical Support (54)

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TELUS Digital

TELUS Digital Customer Service interview questions

based on 15 ratings - Updated Dec 13, 2025

Average interview difficulty

Mostly positive interview experience

How others got an interview

67%
Applied online
Applied online
17%
Recruiter
Recruiter
17%
Employee Referral
Employee Referral

Interview search

15 interviews

Customer Service Interview

Jul 28, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at TELUS Digital (Cork)

Interview

Brief interview, questions revolved around how you can handle certain situations. Previous experience in dealing with people over the phone is a plus, as well as some sort of teaching or guiding someone through a process.

Interview questions [1]

Question 1

Have you ever encountered a difficult customer and how did you handled it.

Answer question

Customer Service Interview

May 23, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 3 days. I interviewed at TELUS Digital (San Salvador) in Jan 2023

Interview

An easy process. It was 3 interviews with general questions, about your life, the jobs you had before and that type of questions. And for final I has to take an exam

Interview questions [1]

Question 1

This year you Worked for other company?

Answer question

Customer Service Interview

Apr 17, 2023

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at TELUS Digital (Malta, NY) in Mar 2021

Interview

Very swift and no beating around the bush. The interview lasted for over 30 minute and it was very swift. The interview was very interactive and the hiring process was swift

Interview questions [1]

Question 1

Tell me a time you gave a customer an exceptional service?

Answer question

Viewing 6 - 10 of 15 Interviews

Jobs at TELUS Digital

Travel Customer Service Representative

Customer Support Representative

Customer Support Representative (Las Vegas)

Customer Service Representative

Temporary Customer Service Representative

TELUS Digital interviews FAQs

TELUS Digital interviews TELUS Digital Customer Service interviews

TELUS Digital

TELUS Digital Customer Service interview questions

Average interview difficulty

Mostly positive interview experience

How others got an interview

Interview search

Customer Service Interview

Customer Service Interview

Customer Service Interview

Jobs at TELUS Digital

TELUS Digital interviews FAQs

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