Call Center Agent applicants have rated the interview process at TELUS Digital with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Agent roles take an average of 3 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at TELUS Digital overall takes an average of 16 days.
Common stages of the interview process at TELUS Digital as a Call Center Agent according to 5 Glassdoor interviews include:
Personality test: 17%
One on one interview: 17%
Skills test: 17%
Background check: 11%
Phone interview: 11%
Drug test: 6%
Presentation: 6%
Group panel interview: 6%
IQ intelligence test: 6%
Other: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at TELUS Digital (Manila, Manila) in Oct 2019
Interview
they are professional and ask relevant questions one by one. they give candidates ample time to think before they answer, they start with the general questions first and move on to specific ones regarding their resume, skills and experience. Listen to each candidate's answers and ask follow-up questions if necessary. In the end, they ask the candidates if they have any queries. Inform the candidates when they can expect a response from the company.
I applied online. The process took 3 days. I interviewed at TELUS Digital (Leipzig) in Feb 2023
Interview
Es gab ein Telefonat, anschließend musste ein Test absolviert werden, dann gab es kurze Zeit später ein Videointerview. Das Gespräch war angenehm. Alles in allem ging es dann sehr schnell.
I applied in-person. I interviewed at TELUS Digital (Vienna) in Nov 2022
Interview
They play thorough a case with you where you have to show how good you talk with clients. It‘s pretty easy and you just have to be confident. It takes around 10 minutes.
I applied online. The process took 3 days. I interviewed at TELUS Digital (Sofia, Sofia (city)) in Aug 2022
Interview
Extremely annoying and without much elaboration. Rude behaviour and moodiness as a whole. Had to go through a couple of interviews and then was presented with a laughable contract. Their contracts feel like a scam.