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      TELUS Digital

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      Related searches: TELUS Digital reviews | TELUS Digital jobs | TELUS Digital salaries | TELUS Digital benefits
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      Customer Service Representative (CSR) Interview

      Mar 1, 2024
      Anonymous Interview Candidate
      Noida
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at TELUS Digital (Noida)

      Interview

      There were 3 4 rounds , consisting of versant test. You just have to possess good communication skills and it is quite interview process takes one day . We have to wok in night shift and the salary is pretty low.

      Other Customer Service Representative (CSR) Interview Reviews for TELUS Digital

      Customer Service Representative Interview

      Nov 25, 2025
      Anonymous employee
      Makati City
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TELUS Digital (Makati City)

      Interview

      Straight and fast, one day process only. It was not so tough mostly background questions and abput the job role. Assessment contains different parts. It was fast and fresh graduates are welcome

      Interview questions [1]

      Question 1

      if i had bpo experience
      1 Answer

      Customer Service Representative Interview

      Nov 27, 2025
      Anonymous Interview Candidate
      Las Vegas, NV
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at TELUS Digital (Las Vegas, NV) in Nov 2025

      Interview

      I applied online for the customer service position, 3-4 days later I got an email to do some type of online assessment, but after checking the pay, they only offer $14/hour for an experienced and bilingual customer service, I sent an email back saying I was not interested anymore, they sent another invitation and finally called me. I told them again the pay was too little for what the kind of employee they want. Then they sent an email saying, "Hello name, We want to thank you for your interest in TELUS Digital and for applying to one of our open opportunities. Unfortunately, after careful consideration and review, we are writing to inform you that your application was unsuccessful at this time. Thank you again for your interest in TELUS Digital and we wish you the best of luck with your search. Kind Regards, US Recruitment Team Ha, ha, ha what a joke, I rejected their invitation, but their email says they rejected me, losers, because I did not accept to work for peanuts. I know my worth,

      Interview questions [1]

      Question 1

      They asked me to work for peanuts, they want an experienced customer service rep, bilingual and to start working at 3am, all of this for a mere $14/hour.
      Answer question
      1

      Customer Service Representative (CSR) Interview

      Oct 28, 2025
      Anonymous Interview Candidate
      Cape Town
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at TELUS Digital (Cape Town)

      Interview

      They invited me f9r an assessment and interview, whn I arrived they called me and asked me about my work experience. Then they told me that's all they will be intouch with me for feedback. I've never heard from them since then.

      Interview questions [1]

      Question 1

      They only asked me about my work experience that's all.
      Answer question

      TELUS Digital interviews FAQs

      • Customer Service Representative (CSR) applicants have rated the interview process at TELUS Digital with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative (CSR) roles take an average of 9 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at TELUS Digital overall takes an average of 16 days.
      • Common stages of the interview process at TELUS Digital as a Customer Service Representative (CSR) according to 37 Glassdoor interviews include:

        Skills test:  24%

        Phone interview:  20%

        Background check:  15%

        One on one interview:  14%

        Personality test:  11%

        IQ intelligence test:  5%

        Group panel interview:  5%

        Presentation:  4%

        Drug test:  2%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(499) ;
        2. Content Moderator(363) ;
        3. US Rater(240) ;
        4. Customer Service Representative (CSR)(186) ;
        5. Search Engine Evaluator(159) ;
        6. Team Leader(140) ;
        7. Online Data Analyst(117) ;
        8. Data Analyst(106) ;
        9. Quality Rater(76) ;
        10. Internet Safety Evaluator(72) ;
        11. Social Media Content Moderator(72) ;
        12. Customer Service Agent(59) ;
        13. Customer Support(59) ;
        14. Social Media Evaluator(59) ;
        15. Technical Support(54) .


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      Jobs at TELUS Digital

      7 jobs in United States
      Travel Customer Service Representative
      Las Vegas, NV
      ·
      $32K - $45K /yr
      (Glassdoor est.)
      View job
      Customer Support Representative
      Las Vegas, NV
      ·
      $34K - $47K /yr
      (Glassdoor est.)
      View job
      Customer Service Representative
      Las Vegas, NV
      ·
      $31K - $42K /yr
      (Glassdoor est.)
      View job
      Customer Support Representative (Las Vegas)
      Las Vegas, NV
      ·
      $34K - $49K /yr
      (Glassdoor est.)
      View job
      Temporary Customer Service Representative
      Las Vegas, NV
      ·
      $32K - $43K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Representative (CSR) Jobs