Customer Service applicants have rated the interview process at TELUS Digital with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 56.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 13 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at TELUS Digital overall takes an average of 16 days.
Common stages of the interview process at TELUS Digital as a Customer Service according to 7 Glassdoor interviews include:
Skills test: 21%
Phone interview: 21%
Background check: 17%
Presentation: 13%
Personality test: 13%
Group panel interview: 8%
IQ intelligence test: 4%
One on one interview: 4%
Here are the most commonly searched roles for interview reports -
I interviewed at TELUS Digital (Sofia, Sofia (city))
Interview
Easy , understandable
The interview was through zoom meetings
Clear information about the job description, location , salary ruled , relocation
And accommodation. The staff and management looks amazing and im interested to start there .
I applied through an employee referral. The process took 3 days. I interviewed at TELUS Digital (El Salvador) in Nov 2025
Interview
Proceso rápido, un día después de ser referida fui contactada para una entrevista. Luego de la primer entrevista se me agendó otra entrevista por Google Meet para el día siguiente, en la cual se discutieron cosas como flexibilidad de horarios, preferencias hacia cuentas, etc.
I applied online. The process took 1 week. I interviewed at TELUS Digital (Taguig) in Mar 2025
Interview
Long process and it take more than 1hour and we really had so hard time taking the assessment. Basic question, how will you contribute to the company. Why i choose this industry
Interview questions [1]
Question 1
Tell me about yourself and give me some personal background