Tele Agent applicants have rated the interview process at TELUS Digital with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 56.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Tele Agent roles take an average of 12 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TELUS Digital overall takes an average of 16 days.
Common stages of the interview process at TELUS Digital as a Tele Agent according to 2 Glassdoor interviews include:
Background check: 25%
Drug test: 13%
One on one interview: 13%
Skills test: 13%
Other: 13%
Presentation: 13%
Phone interview: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at TELUS Digital (Sofia, Sofia (city)) in Jun 2025
Interview
1. Short call interview with HR
2. Few quick online tests (text understanding, help page understanding, typewriting speed, answering a difficult e-mail)
3. Video interview with team (experience, motivation, ability to relocate)
Interview questions [1]
Question 1
Did I have any experience with a custommer support
I applied online. I interviewed at TELUS Digital (Sofia, Sofia (city)) in Feb 2019
Interview
Call via phone, after meeting via skype, first dissections about previous job experience, about agent itself, strengths why chose this company and job title or project. Questions about hobbies or anything else what can be connected with the chosen project.
Interview questions [1]
Question 1
about previous job experience, about agent itself, strengths why chose this company and job title or project. Questions about hobbies or anything else what can be connected with the chosen project.