I applied online. I interviewed at TIAA (Lewisville, TX) in Aug 2015
Interview
First I spoke over the phone with the recruiter then I was invited for a face-to-face with one of the team managers. It was conducted in one of their conference rooms. The questions were typical behavior type.
Was pretty welcoming and warm I guess I had a hard time coming up with scenarios following the star method I was kinda all over the place interviewer was very nice non the less
I applied in-person. The process took 2 weeks. I interviewed at TIAA (Charlotte, NC) in Aug 2025
Interview
Basic questions, two person interview but not overbearing or intimidating. Initially talk about their own roles then pass it to you. Simple preparation is enough, and the questions as I said are standard
Interview questions [1]
Question 1
Describe a time you had to put yourself in someone else's shoes.
Describe a time you had to handle a communication issue with a client.
I applied online. The process took 2+ months. I interviewed at TIAA
Interview
From being reached out to by a recruiter, to receiving an offer took 5 weeks. Finishing the background check took another 5 weeks. Be aware that the background check takes awhile.
Interview questions [1]
Question 1
Describe a situation where you had to overcome a difficulty.
Financial Consultant applicants have rated the interview process at TIAA with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Financial Consultant roles take an average of 27 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at TIAA overall takes an average of 33 days.
Common stages of the interview process at TIAA as a Financial Consultant according to 16 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 19%
Skills test: 17%
Drug test: 15%
Background check: 10%
Personality test: 6%
Group panel interview: 6%
Presentation: 4%
IQ intelligence test: 2%
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