I was interviewed by the assistant manager, who was very friendly. The questions were pretty standard and it was around 20 minutes. Also, they will call your references, so make sure they are current.
Simple basic behavioral, come prepared witg examles of how you gave customer service in previous scenarios even if not from job. Know a little bit about the company and your golden
It was a two parter, one on the phone, and one in person. It was a typical interview with the standard "why do you want to work here" and then what they expect from you as a employee.
Very straightforward and simple. It was a phone call with the hiring manager. Super easy peasy, nothing to stress about. Just be confident and kind. It took all of maybe half an hour, maybe less.