Customer Service Representative applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 1,723 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Service Representative according to 1,723 Glassdoor interviews include:
Skills test: 17%
Background check: 14%
One on one interview: 13%
Personality test: 13%
Phone interview: 12%
IQ intelligence test: 9%
Drug test: 9%
Presentation: 6%
Other: 4%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TP (New Delhi) in Feb 2021
Interview
Asked to Attend a telephonic interview from this company, and during the interview which was proceeding like normal with irrelevant and generic questions I mentioned that I was still pursuing my classes for a associate diploma part time and that I would be needing weekend for the classes, and the next thing was they rudely started battering and asking absurd questions like how they don't think that I could do 12 hrs a week for peanut pay and continue my other stuff and when I started to explain that I will handle all of it they abruptly hang the call, So much for professionalism in these call centers hr's whom just playing with the system, bureaucratic and corrupt system of our country
Interview questions [1]
Question 1
Would you be able to work for 12hrs a week for free for first 15 days as a assessment
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Jun 2026
Interview
It's quite a long process from initial interview up until final interview. I overthink it out as difficult and I'm nervous about the possible questions but it was indeed fulfilling after all.