Customer Care Executive applicants have rated the interview process at TP with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Executive roles take an average of 4 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Care Executive according to 1 Glassdoor interviews include:
One on one interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TP (Gurgaon, Haryana) in Apr 2020
Interview
3 steps of interview first telephonic interview second HR round 3rd manager round All they ask same questions mostly.. amazing company good salary, good environment .. all are good .go for teleperformance
It was a zoom virtual meeting but first up I was gone through an on call telephonic interview by the consultancy, then if shortlisted the HR conducts the interview on zoom.
Interview questions [1]
Question 1
Few set of generic questions are there normally in entry level customer care jobs. They just check If I am able to speak English confidently and convey my thoughts without much difficulty.
I applied online. The process took 3 days. I interviewed at TP (Gurgaon, Haryana) in Jun 2025
Interview
I was designated there as a customer care executive.The interview process was preety decent it's distributed into 3 rounds telephonic,ops, assesment. once you are done with all three you will be onboarded.
Interview questions [1]
Question 1
They asked me to role play a customer care executive to upsell a product.
I applied through a staffing agency. The process took 2 weeks. I interviewed at TP (Jaipur, Rajasthan) in May 2025
Interview
Hr round then Hr and Managerial round together. First you have to go with Hr round after clearing Hr round they will conduct Managerial round, clear managerial round and get selected. Clear the assessments now and be ready for training and no leave for first three months.
Interview questions [1]
Question 1
1. Tell me about yourself or introduce..
2. Why do you want to join BPO?
3. What do you understand about E- commerce?