Customer Service Representative I applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative I roles take an average of 6 days to get hired, when considering 1,724 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Service Representative I according to 1,724 Glassdoor interviews include:
Skills test: 17%
Background check: 14%
One on one interview: 13%
Personality test: 13%
Phone interview: 12%
IQ intelligence test: 9%
Drug test: 9%
Presentation: 6%
Other: 4%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at TP (Portugal) in Aug 2023
Interview
Well, lady called me speaking portuguese, and she was rude! I asked her where she was calling from and she said "didn't you apply for a job?". Finally she was even more rude "Are you in Portugal, with what documentation?". Thus I said, "a valid visa to search for work". Immediately, she said here(Teleperformace) we don't work with that, ONLY with 'EU residents' and 'European cards'... 'You need to go to SEF!' So, IN VIEW OF THAT I would like to update the company: The 'search visa' allow the person to look for work and, AFTER having the employment contract signed by both parties, simply schedule the SEF to have the residence for two years. Is a VISA FOR LOOK FOR WORK. The person can start working once they find the job and sign the contract. Booking the SEF appointment then ALREADY WITH THE CONTRACT SIGNED.
Other Customer Service Representative I Interview Reviews for TP
Entrevista com várias etapas para verificar as habilidades, conferindo o nível e aptidão do entrevistado para o cargo ofertado. É necessário atenção aos detalhes, disponibilidade e desejo para cumprir os requisitos. Uma entrevista objetiva.
Interview questions [1]
Question 1
“Como foram suas experiências de trabalho anteriores?”
Relativamente tranquilo. Mas, só havia vagas para trabalhar em fechamento de turno e não fiquei por isso. Pois alem disso horário, era em uma teleperformance muito longe da minha casa.
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience