Customer Service Representative applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 1,724 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Service Representative according to 1,724 Glassdoor interviews include:
Skills test: 17%
Background check: 14%
One on one interview: 13%
Personality test: 13%
Phone interview: 12%
IQ intelligence test: 9%
Drug test: 9%
Presentation: 6%
Other: 4%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at TP in Sep 2023
Interview
The interview process is organized from the assessment that test your pronunciation, analytical thinking and how to response and resolved a situation in the scenario that provided in the assessment follow by the mock call that I really enjoyed because it allows you to shared your thoughts and ideas about the certain question that the interviewer provided and lastly the grammar exam. Additionally the interviewer are very approachable and detailed oriented.
Interview questions [1]
Question 1
The interviewer asked me why I chose BPO industry.
Entrevista com várias etapas para verificar as habilidades, conferindo o nível e aptidão do entrevistado para o cargo ofertado. É necessário atenção aos detalhes, disponibilidade e desejo para cumprir os requisitos. Uma entrevista objetiva.
Interview questions [1]
Question 1
“Como foram suas experiências de trabalho anteriores?”
Relativamente tranquilo. Mas, só havia vagas para trabalhar em fechamento de turno e não fiquei por isso. Pois alem disso horário, era em uma teleperformance muito longe da minha casa.
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience