I applied in-person. The process took 1 day. I interviewed at TP (Boca Raton, FL) in Jan 2011
Interview
Was pretty much a job fair. Drove there, signed in and registered, got called to a table when one became available. Talked one on one with a recruiter and answered a few questions.
The interview process started with a telephonic round, proceeded to HR, followed by OPS, then OPS Technical, and concluded with the Amcat assessment, ensuring comprehensive evaluation across communication, operations, technical, and aptitude.
The interview process started with a telephonic round, proceeded to HR, followed by OPS, then OPS Technical, and concluded with the Amcat assessment, ensuring comprehensive evaluation across communication, operations, technical, and aptitude.
They asked me how you will handle frustrated clients and are you able to manage them and they ask are you comfortable with relocation. They also asked diffrence between firewall and antivirus.
Technical Support Engineer applicants have rated the interview process at TP with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 73.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 3 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Technical Support Engineer according to 6 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 22%
Background check: 11%
Group panel interview: 11%
Drug test: 11%
Presentation: 11%
Skills test: 11%
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