I applied through an employee referral. The process took 1 day. I interviewed at TP (Manila, Manila) in Apr 2024
Interview
The process was kind of overwhelming but at the same time it went smooth and get easier to ask questions. The interviewer was good and calm no hint that you havr to be scared of your interview
Interview questions [1]
Question 1
The questions are like:
Tell me about yourself
How do you handle an irate customer
What is my point of view of good customer service
Relativamente tranquilo. Mas, só havia vagas para trabalhar em fechamento de turno e não fiquei por isso. Pois alem disso horário, era em uma teleperformance muito longe da minha casa.
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
I applied in-person. I interviewed at TP (Cebu City) in Jul 2026
Interview
What I liked most was how professional the interviewer was. Whenever I struggled to answer, she patiently reminded me of the situation and encouraged me to think through the problem instead of rushing me. It made the interview feel supportive and helped me give my best responses.
Interview questions [1]
Question 1
A financial scenario where a customer's card was debited with an unauthorized purchased.