Very straightforward. Applied via the website and a few days later I received an email that stated a time to schedule a phone interview. Phone interview lasted 20 - 30 minutes, pretty basic questions relating customer facing experience, skills and any other knowledge related to dealing with clients. Interview went well and a few days later I got a response saying I got the job. Started working 2 weeks after. Smooth and straight forward process.
Interview questions [1]
Question 1
Do you have any experience on customer service roles? Could you describe a situation in which you had to use your communication skills to solve a problem? What tools did you use to do it effectively? What do you think is the best quality a person working in customer service should have?
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Jun 2026
Interview
It's quite a long process from initial interview up until final interview. I overthink it out as difficult and I'm nervous about the possible questions but it was indeed fulfilling after all.