I applied online. The process took 1 week. I interviewed at TTEC
Interview
Phone interview, very rushed. It was a series of 3 phone calls with basic questions, job description that was inaccurate, and then virtual training. It was a very brief interview that did not focus as much as my work ethic and myself as it did when I could start and if I have the internet requirements. Thinking back, I should have not accepted the job based on how sloppy the interview was.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest