I applied online. The process took 1 day. I interviewed at TTEC in Oct 2009
Interview
There was a primary interview with another 30 people.
Then the recruiter called for a 1:1 which took no more than 5min per person. Lots of sitting and waiting until your turn. Once that went thru, they send the workbooth cd. If you can make it work in your computer, then they offer you a job.
They will not tell you the program until first day of training. You have a feeling for which it is, they will not tell you directly.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.