Inbound Customer Service Representative applicants have rated the interview process at TTEC with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Inbound Customer Service Representative roles take an average of 2 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Inbound Customer Service Representative according to 6 Glassdoor interviews include:
Skills test: 15%
Drug test: 13%
IQ intelligence test: 13%
Presentation: 10%
Group panel interview: 10%
Personality test: 10%
One on one interview: 10%
Background check: 8%
Phone interview: 8%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 days. I interviewed at TTEC (Springfield, MO) in Aug 2015
Interview
Mine went in two steps. 1) Went and took a boring test to see if I was not an idiot. 2) They sat me down and made a big deal to just say that I was hired.
Interview questions [1]
Question 1
They didn't ask me a thing aside from me taking the test
I applied online. I interviewed at TTEC (Phoenix, AZ) in Oct 2020
Interview
Bad they offered me the job then said no when I said I didn’t have a ged I have work higher end call centers than this and they want to do a education verification most employers don’t even do an education verification this company already has bad reviews from their current and past employees
I applied through a recruiter. I interviewed at TTEC
Interview
It was a group interview. They hire just about anyone so don't be nervous. As long as you reasonably answer the questions you'll get in. Doesn't really matter how you dress.
I applied online. The process took 1 day. I interviewed at TTEC (Daytona Beach, FL) in Sep 2018
Interview
The interview process is very unorganized. I had an interview at the Daytona Beach location at 1pm and didn’t get seen until 1:45pm. I got hired. I had to be at training a week later and had to be there at 3:15 and didn’t get seen until 4:30. They didn’t even apologize. That was my first and last day working at TTEC.