Work At Home Telephone Customer Service Representative applicants have rated the interview process at TTEC with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Work At Home Telephone Customer Service Representative roles take an average of 9 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Work At Home Telephone Customer Service Representative according to 8 Glassdoor interviews include:
Group panel interview: 22%
Presentation: 13%
Other: 13%
Phone interview: 13%
Skills test: 13%
Background check: 9%
Personality test: 9%
Drug test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at TTEC (Lanett, AL)
Interview
The hiring and interview process was long, but worth it. I attended 2 interview webcam calls, one for initial actions and responses to webcam chats. The offer call was basically an informative session with times and dates to prepare for orientation and training.
Interview questions [1]
Question 1
What is one bad experience you have had to deal with a customer in customer service on, and how did you handle it.
I applied online. The process took 3 days. I interviewed at TTEC (Las Vegas, NV) in Apr 2020
Interview
I Applied Next 2 Days Ago And Got Offer Today. The Offer Was On A Zoom App (No Webcam Required). Pretty Easy Process If You Can Maintain The Hours. I Was Offered $15 Dollars An Hour And Paid Training With The Same Pay. Im Due To Start New Week. So I Suppose We Will See How This Goes
Interview questions [1]
Question 1
Would You Be Available To Work Anytime Between Hours Of 6Am And 11pm
I applied online. The process took 1 day. I interviewed at TTEC (Laguna, NM) in Jan 2018
Interview
It was a group interview completed through Zoom. Only information given about the job was the pay and training attendance requirements. If you agree to the work schedule which includes working Saturdays you continue with the interview. We were told we would get an offer call on the next few weeks. I interviewed today and will be looking out for an offer call.
Interview questions [2]
Question 1
Why do you believe you are qualified for this position?
I applied online. The process took 2 weeks. I interviewed at TTEC (Parkersburg, WV) in Aug 2017
Interview
I applied online and was emailed links to do my assessments. One assessment with lots of questions about yourself and other links for System Assessment and System Readiness. After passing those assessments, I was sent a link with a list of headsets that will work with the teletech system, and after buying a set, I had my Audio Assessment. After that, it was about 2 and a half weeks and I got an email for a job offer that consisted of a group call with about 48 other people and we were all told what the job was about and the different shifts available. I accepted a shift and was sent a post interview job offer, which I accepted and now I am waiting for my training to start. Very easy process all the way through