I applied online. I interviewed at TTEC in Mar 2017
Interview
I received email to schedule an interview which was held online thru Zoom. There was 13 others in this group interview. We were told that the client will conduct the 2nd interview tomorrow, but I never received the 2nd interview. .
Interview questions [1]
Question 1
The interviewer only asked 2 questions our employment history & to describe a time in which you went above & beyond your job.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest